1. Introduction

Variety Innovation Venture Private Limited (“we,” “us,” “our,” or “Company”) operates the Nferent AI platform and website. We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information in various ways:

1. a) Information You Provide Directly:

• Account registration information (name, email, phone number, company details)
• Profile information and preferences
• Payment and billing information
• Communications and correspondence
• Feedback, surveys, and support requests

1. b) Information Collected Automatically:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, interactions)
• Cookies and similar tracking technologies
• Location data (if permitted)
• Log files and analytics data

3. How We Use Your Information

We use the collected information for:

• Providing and improving our services
• Creating and managing your account
• Processing transactions and sending related information
• Sending promotional communications (with your consent)
• Responding to inquiries and providing customer support
• Conducting research and analytics
• Detecting and preventing fraud or security issues
• Complying with legal obligations
• Personalizing your experience
• Sending service updates and important notices

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. However, we may share information:

• With service providers who assist us in operating our website and conducting business
• With business partners for joint offerings (with your consent)
• When required by law or legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent or at your direction

5. Data Security

We implement comprehensive security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure password storage using industry-standard hashing
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services
• Fulfill the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes

You may request deletion of your data, subject to legal requirements and our operational needs. Some information may be retained in anonymized form for analytical purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to access your personal information
• Right to correct inaccurate data
• Right to request deletion of your data
• Right to restrict processing
• Right to data portability
• Right to withdraw consent
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Understand how you use our platform
• Improve our services
• Deliver targeted advertising
• Prevent fraud

You can control cookie settings through your browser. However, disabling cookies may affect functionality. For more details, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.

10. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect information from children under 13. If we become aware of such collection, we will take steps to delete the information and terminate the child’s account.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our services, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

We will notify you of significant changes via email or by posting the updated policy on our website. Your continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Variety Innovation Venture Private Limited
Nferent AI
Email: privacy@nferent.ai
Address: 619, GF, Udyog Vihar, Phase V, Gurugram, Haryana, 122016, India
Phone: +91 124 4148999

We will respond to your inquiry within 30 days.